Privacy Policy
Last Updated: Nov 19, 2024
1. Introduction This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website and services. By using our services, you agree to this Privacy Policy.
2. Information We Collect 2.1 Information You Provide
- Contact information (name, email address, phone number)
- Account credentials
- Payment information
- Communications with us
- Any other information you choose to provide
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, interaction patterns)
- Cookies and similar tracking technologies
- Location data
3. How We Use Your Information We use your information to:
- Provide and maintain our services
- Process transactions
- Send administrative information
- Enhance and improve our services
- Analyze usage patterns
- Detect and prevent fraud
- Comply with legal requirements
4. Analytics and Tracking We use various tools to analyze how users interact with our services, including:
- Website analytics
- Performance monitoring
- User behavior analysis
- Traffic patterns
- Conversion tracking
5. SMS Communications Consent By providing your mobile phone number, you consent to receive text messages, including automated and recurring messages, from us or our service providers. Message and data rates may apply. Consent is not required to make purchases or use our services. You can opt out by:
- Replying STOP to any message
- Adjusting communication preferences in your account
- Contacting customer service
6. Artificial Intelligence Interactions Our AI systems may engage with you via:
- AI-powered webchat
- Automated email responses
- AI-assisted voice calls
- SMS communications
- Personalized recommendations
These AI systems may:
- Process your data to provide responses
- Generate automated communications
- Learn from interactions to improve service
- Share data with human operators when necessary
You retain the right to:
- Request human intervention
- Opt out of AI communications
- Access data processed by AI systems
7. Information Sharing We may share your information with:
- Service providers
- Business partners
- Legal authorities as required
- Affiliated companies
- Third parties with your consent
8. Data Security We implement robust security measures to protect your information, including:
- Encryption
- Access controls
- Regular security assessments
- Secure data storage
9. Your Rights You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Withdraw consent
- Request data portability
10. Children's Privacy Our services are not intended for children under 13. We do not knowingly collect information from children under this age.
11. International Data Transfers Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
12. Changes to This Policy We may update this Privacy Policy periodically. Significant changes will be communicated via our website or email.
13. Contact Us For any questions regarding this Privacy Policy or our practices, please contact us:
- Email: [email protected]
- Phone: (917) 920-5872